Customer Service Executive (Male/Female)

$193.50

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Quick Overview

Customer Service Executive (Male/Female)
Company name: SFL Financial Limited
Vacancy: 05
Job Responsibilities:-
Manage large amounts of incoming and outgoing telephone calls.
Directs call to higher officials, staff or departments through the switchboard or PBX system.
Receives customer messages and deliver the same to the departments.
Identify and assess customers' needs to achieve satisfaction.
Update directory information on the front office software.
Provide relay service for hearing-impaired customers.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service and call handling quotas.
Handle complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Job Nature:
Full time-Part Time
Educational Requirements:
HSC/BSC/BBA/Honors or equivalent.
Experience Requirements:
N/A
Additional Job Requirements :
Age 18 to 25 year(s)
Job Location: Mirpur 10, Dhaka

Salary Range:
Part time 9000/ Full time 15000
Other Benefits:
As per company policy
Apply process :
Send your complete cv via this mail,

mail : mhasanju46@gmail.com

Only selected candidates will get email or sms.
Application Deadline : Apply as soon as possible

Advertiser Information

Location Mirpur 10, Dhaka
Phone 01766247438
Advertiser Mehedi Hasan